Return Policy

Return Policy

Online purchases are eligible for store credit only if you email us at support@shopalexamarie.com within 48 hours of receiving your package. After this timeframe, your item would not be eligible for return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. The customer will be responsible for the return shipping cost.

Due to hygiene reasons, bodysuits, swimwear, leggings, etc, will not be accepted.

The following items are FINAL SALE: any item in the sale category, accessories, leggings, bodysuits, swimwear and athletic wear.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damaged Items

Damaged items must be reported within 48 hours of the receipt of your order. Please email us at support@shopalexamarie.com and forward photos of any damage. 

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.